· ShiftFlow Editorial Team · Glossary
What Is Workplace Ostracism and How Do You Handle It?
Workplace ostracism affects 71% of workers. Learn the signs, legal implications, and how to address exclusion at work in 2026.
The Blog
ShiftFlow product updates, customer stories, and workforce management tips
· ShiftFlow Editorial Team · GlossaryWhat Is 1st Shift?
1st shift hours are typically 7 AM–3 PM or 8 AM–4 PM. Compare pay, pros/cons vs 2nd and 3rd shift, plus industries that hire day shift workers.
· ShiftFlow Editorial Team · GlossaryWhat Is an Administration Fee?
That staffing agency charges $27/hour but pays the worker $18. Here's where that $9 markup actually goes—and how to negotiate it down.
· ShiftFlow Editorial Team · GlossaryWhat Is a Double Shift and Is It Legal?
Learn what a double shift is, typical hours (16 consecutive hours or two 8-hour shifts), overtime pay requirements under FLSA, health and safety risks, legal limits by state, and when employers can require double shifts.
· ShiftFlow Editorial Team · GlossaryBest Night Shift Jobs and How to Find Them
Discover the best night shift jobs across healthcare, security, manufacturing, and hospitality. Learn typical overnight pay rates (10–25% premium), job search strategies, industries hiring overnight workers, and how to succeed in third shift careers.
· ShiftFlow Editorial Team · GlossaryWhat Is a PRN Employee and How Does It Work?
Learn what PRN means in employment, how PRN workers differ from full-time and part-time staff, typical PRN hourly rates (20–40% higher), industries that hire PRN employees, and the pros and cons of working as-needed shifts.
· ShiftFlow Editorial Team · GlossaryWhat Is 3rd Shift?
Working 11 PM to 7 AM changes everything—your sleep, your social life, your health. Here's how to make overnight shifts work for you.
· ShiftFlow Editorial Team · GlossaryWhat Is the 7-Minute Time Clock Rule? Definition, Examples & Guide
Master the 7-minute rounding rule with compliance strategies that prevent $3.5M wage disputes. Includes state requirements, violation examples, and implementation checklist.
· ShiftFlow Editorial Team · GlossaryCall Off: Definition, Policies & Coverage Recovery Playbook
Need to call off work? Here's what to say, when to say it, and what happens next. For managers: how to handle it without scrambling.
· ShiftFlow Editorial Team · GlossaryFlextime Manager: Complete Guide to Flexible Scheduling Success
Flexible schedules sound simple until coverage falls apart. Here's how to actually make flextime work without constant scrambling.
· ShiftFlow Editorial Team · OperationsField Service Conflict: The $120K Hidden Cost of Angry Customers
Your best technician just quit because a customer screamed at them. Here's how to stop losing people to angry customers.
· ShiftFlow Editorial Team · OperationsRepair or Replace Dilemma: Service Business Decision Framework
How pros weigh temporary repairs, long‑term fixes, and full replacements, balancing safety, standards, cost, and environmental impact without sales pressure.
· ShiftFlow Editorial Team · OperationsStart an HVAC Business in 2026? Costs, Margins & Reality Check
A grounded look at HVAC startup costs, owner pay, profit margins, and the personal traits that determine whether running your own shop makes sense.
· ShiftFlow Editorial Team · EngineeringIntegration Story: Modern chat inside ShiftFlow that crews actually use
Your team juggles WhatsApp, texts, and a clunky scheduling app. We built chat that lives where the work happens.